Market · February 25, 2026

Community Guidelines Update: Standards for Trusted Vendor Conduct

Community Guidelines Update: Standards for Trusted Vendor Conduct

TorZon Market has published an updated community guidelines document for 2026, representing the most significant revision to conduct standards since the platform''s launch. The updated guidelines focus on three core areas: vendor transparency requirements, shipping and packaging accuracy standards, and communication quality expectations.

Vendor Transparency Requirements

Starting with the February update, vendors are required to maintain more detailed and accurate product listings. Minimum listing standards now include: specific country of origin and shipping destination information, estimated delivery windows based on historical performance data, explicit stealth rating assessments for each product, and accurate description of product form (pill, powder, liquid) and quantity.

Vendors who fall below the minimum accuracy threshold — measured by the ratio of disputes citing inaccurate listings — face a mandatory listing review by the platform moderation team. Persistent inaccuracy results in account suspension pending remediation. The intent is not punitive but structural: raising the baseline quality of information available to buyers before they make a purchase decision.

Shipping and Packaging Standards

The updated guidelines formalise expectations around packaging quality that were previously informal community norms. High-risk product categories are now required to meet specific packaging standards, including vacuum sealing, scent-masking measures, and use of non-descript return addresses. Vendors who achieve consistently positive shipping feedback are eligible for a new "Stealth Verified" badge that appears on their profile and listings.

Communication Standards

Response time expectations have been formalised. Vendors are expected to respond to buyer messages within 48 hours during normal operations and within 24 hours when a dispute has been opened. Vendors who consistently fail to respond to open disputes within this timeframe will have disputes automatically escalated to administrative review, with moderation authorised to issue binding decisions in the vendor''s absence.

For buyers and vendors who want to learn more about how disputes are handled, our FAQ page has a detailed section on the escrow and dispute process. For safe access to the platform, use only the verified TorZon Mirror addresses on our access page.

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